FAQs
THE 10 FREQUENTLY ASKED QUESTIONS ABOUT QUICKSHAKER
1. Is the QuickShaker leak-proof?
Yes, the QuickShaker features a leak-proof seal so you can transport it without spilling any liquid.
2. How long does it take to mix?
It usually takes about 10–30 seconds to achieve a smooth mix, depending on the type of powder or liquid.
3. Can I use hot liquids in the QuickShaker?
Yes, it is heat-resistant, but avoid using boiling hot liquids to prevent damage to the electronic components.
4. How is the QuickShaker powered?
The QuickShaker runs on a built-in battery that can be charged via USB cable. A full charge lasts for multiple mixing sessions.
5. Is the QuickShaker suitable for protein shakes?
Absolutely! It’s specifically designed for protein powder, supplements, coffee, milk powder, and more.
6. Can I put the QuickShaker in the dishwasher?
You can rinse the QuickShaker with water, but do not place the electronic base in the dishwasher to avoid damage.
7. What is the capacity of the QuickShaker?
The QuickShaker has a 450ml capacity—ideal for travel, the office, or the gym.
8. How loud is the mixer?
The mixer is designed to be quiet and efficient, making it convenient to use in public or at the office.
9. How long does the battery last?
A full charge usually provides 5–10 mixing cycles, depending on usage, and can be easily recharged via USB cable.
10. Who is the QuickShaker suitable for?
It’s perfect for athletes, travelers, office workers, and anyone who wants smooth, clump-free drinks on the go.
PAYMENT
WHAT PAYMENT METHODS DO YOU ACCEPT
You can use all the main Credit Cards & PayPal in our store.
HOW SECURE IS MY PERSONAL INFORMATION?
QuickShaker adheres to the highest industry standards in order to protect your personal information with the best security solutions. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the internet for processing payments safely.
ORDER TRACKING
MY TRACKING NUMBER IS NOT WORKING
90% of our orders have a tracking number available. However, it's possible that your order doesn't have a tracking number. Please contact us at quickshaker.info@gmail.com in case you need more information about your shipment which doesn't have a tracking code, and we'll do our best to get you some information! You will receive your tracking number by email within a few days from your order. You can then track your order using the code on our Track Order page. Please make sure you've inserted your code correctly; the best way to do this is by using copy & paste.
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED OUT?
When your items have been dispatched, we will send a notification email to your registered email address and to the phone number you used at checkout. The tracking number is normally available within the next few days of dispatch. You can also check our online order tracking page.
THE TRACKING SITE SAYS DELIVERED BUT I HAVEN'T RECEIVED MY PACKAGE YET
Sometimes postal tracking services mark an order as delivered when it has reached your local post office, even though you haven't yet received your package. In this case, please wait a few more days for your postal service to deliver the package to your home or contact your local post office as they may hold the item for you.
SHIPPING & DELIVERY
DO YOU SHIP INTERNATIONALLY?
QuickShaker ships worldwide every day. Shipping is available for most destinations around the world.
HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP OUT?
All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 1-3 days of payment. We will notify you by email when your items have been shipped.
MY ORDER DID NOT ARRIVE ON TIME, WHAT SHOULD I DO?
If for any reason whatsoever your items do not arrive within 20 business days from the purchase date, please contact quickshaker.info@gmail.com
HOW LONG DOES SHIPPING TAKE?
Our standard delivery time is 4–10 business days. Please note that order processing takes an additional 1–3 business days. In peak periods, please allow for up to 6 business days for dispatch.
HOW IS THE PACKAGE BEING DELIVERED?
This depends on where you live and which product you order. The package will be delivered to your home, mailbox, porch, or local post office with a notice left on your mailbox. Most orders will be available for pickup from your local post office once you receive a notice in your mailbox. This also happens if the mailman has tried to deliver the package to your home but no one was there to accept it and it couldn't be left anywhere safe.
HOW MUCH DO YOU CHARGE FOR SHIPPING?
We offer FREE Shipping worldwide!
FROM WHERE IS MY PACKAGE BEING SHIPPED?
Our warehouses are located in China and the United States. Most orders are shipped from China. If you need more information about this, please contact us at quickshaker.info@gmail.com
RETURNS & REFUNDS
WHAT IF I RECEIVE A DAMAGED / FAULTY PRODUCT?
If you have received a damaged or faulty product from quickshaker.info@gmail.com, please send us photographic or video proof of the damage, and we will send you a new working item right away (free, of course).
AFTER PURCHASE
I'VE PUT THE WRONG SHIPPING ADDRESS / CHOSE THE WRONG VARIANT! CAN I CHANGE?
If this happens to you, email us at quickshaker.info@gmail.com as soon as possible, and we might be able to take care of it. However, we can't guarantee anything in this case, as all of our items are usually processed immediately after you order and ship out the same day or the day after. If your order has already entered the shipping process, we won't be able to stop it. Please contact us anyway, as we still care and will try to help in any case. We know how frustrating it can be to pay for something you can't use. Please note: if we can't cancel the order, we won't do a refund if you ordered your products to the wrong address.
MY PACKAGE IS STUCK IN CUSTOMS, WHAT CAN I DO?
Customs, Postal Services, and QuickShaker are separate entities, so we are not liable for any delays caused by customs or local post services and cannot be held responsible for the customs services in your country. Payment of customs charges and taxes is the responsibility of the recipient and will not be covered by us her at the QuickShaker. For further details on charges, please contact your local customs office. If your order is held up in customs, we suggest calling your country's customs department directly and asking them to release your items.
CAN I CHANGE MY SHIPPING ADDRESS?
Once you have placed an order, the information goes straight to the shipping department, which takes 1-3 working days to process. After that, the shipping department will send the tracking codes to the data entry to update the tracking codes and send the shipping confirmation email to the customer. Hence, if you need to make any changes to your shipping address, please contact our Customer Service as soon as possible after you've placed your order, and we might be able to take care of it. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in the mail or other mishaps from happening.
**NOTE:** To all customers that provided a different shipping address than their permanent address, we will not be responsible for lost or undelivered parcels, or if you moved out of the address you provided us.